Information on boarding for passengers with disabilities or special needs.
Travelling by ferry with comfort and safety is possible for everyone, including those with special needs. Ferry companies are increasingly attentive and committed to ensuring accessibility on board for passengers with reduced mobility (PRM). If you have a physical, sensory or intellectual disability, if you are pregnant, elderly or have other special needs, you will find solutions designed to make your crossing more comfortable and safe. To organise a tailor-made experience, we invite you to communicate your needs in advance, so that we can arrange the necessary support and make your journey more serene. Ships are increasingly equipped with accessible cabins, which offer easy access and all the comforts to ensure a pleasant stay. On board, you will find qualified staff ready to assist you during every stage of the journey, from boarding to navigation. In addition, there are services designed to facilitate access and mobility on board, such as special cabins, reserved seats, lifts, ramps and accessible toilets. In some cases, it may be necessary to travel with a companion, who in this case will travel free of charge. It is always useful to find out in advance to organise everything in the best possible way. Although the boarding of a person with reduced mobility may be limited in extremely rare cases, linked to safety reasons or the specific characteristics of the ship, the companies are always committed to finding alternative solutions to ensure that every passenger can reach their destination without difficulty. With adequate planning and timely communication, you can travel with peace of mind, knowing that every aspect of the journey has been designed to offer you maximum comfort and safety. For more details, contact the company you have chosen to travel with: their customer service will be happy to provide you with all the necessary information.